About The Role
The Contribution Analyst is responsible for reviewing, validating, and reconciling employer-reported contribution hours, wages, and demographic data across multiple benefit plans. This role ensures the accuracy of employer submissions, identifies discrepancies, and collaborates with employers, internal teams, and system partners to resolve reporting issues. The Contribution Analyst supports eligibility determinations, contribution accounting processes, and month-end close activities by maintaining precise records and adhering to established fund rules, collective bargaining agreements, and audit requirements.
Primary Responsibilities
Contribution Processing & Reconciliation
•Review employer-reported hours, contributions, and demographic data for accuracy, completeness, and compliance with plan rules.
•Reconcile employer remittance reports against system data (e.g., employer portal submissions, hours files, manual entry).
•Flag errors, inconsistencies, or missing information and follow up with employers to resolve discrepancies in a timely manner.
•Process retroactive hours, adjustments, corrections, and recalculations in accordance with fund policy and business rules.
•Ensure proper allocation of work units, contribution types, and rate tables according to collective bargaining agreements.
•Handles customer inquiries via telephone, electronic modes, and in-person for billing questions to stakeholders such as employers, providers, auditors, or client representatives.
Employer Support & Communication
•Serve as a primary contact for employers regarding contribution reporting, hours submissions, and account clarification.
•Provide guidance on portal submissions, file formatting requirements, contribution schedules, and reporting deadlines.
•Document all communication and follow-up activities in the case management system (e.g., Salesforce), ensuring accurate audit trails.
Eligibility & Accounting Coordination
•Work closely with Eligibility Specialists to ensure accurate eligibility outcomes based on contribution activity.
•Coordinate with Finance, Enrollment & Eligibility, and Employer Services on reconciliation issues, delinquency tracking, or contribution disputes.
•Assist with preparation for internal/external audits by providing data, documentation, and summary reports.
Systems & Data Management
•Utilize employer portals, contribution accounting systems, and internal databases to enter, validate, and track contribution data.
•Maintain data integrity by following established SOPs, controls, and error-handling procedures.
•Participate in testing of new systems, enhancements, and contribution-related workflows as needed.
Reporting & Analytics
•Generate and review contribution-based reports, including missing hours, variance reports, and month-end summaries.
•Identify trends or recurring employer issues and escalate as appropriate to supervisors or management.
•Assist with KPIs, dashboards, and operational metrics.
Essential Qualifications
Education & Experience
•Associate’s or Bachelor’s degree preferred (Accounting, Business, HIM, or related fields).
•2–3 years of experience in contribution accounting, eligibility operations, payroll, trust accounting, or multi-employer benefit administration preferred.
Knowledge & Skills
•Understanding of Taft-Hartley fund rules, collective bargaining agreements, and employer reporting processes.
•Strong analytical and reconciliation skills with high attention to detail.
•Proficiency in Excel and experience with employer portals or contribution systems.
•Excellent written and verbal communication skills.
•Ability to manage deadlines and work independently or as part of a team.
